Help & FAQ

1. How can I contact Tiniboo customer support?

- You can reach our customer support team by emailing us at or by calling [insert phone number]. We are available [insert customer support hours].

2. How long does it take to process and ship an order?

- We typically process orders within 1-2 business days. Shipping times vary depending on your location and chosen shipping method. You can find more information about shipping in our Delivery Information section.

3. What payment methods do you accept?

- We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for your convenience.

4. Do you offer international shipping?

- Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on the destination. Please refer to our Delivery Information section for more details.

5. What is your return and exchange policy?

- We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can initiate a return or exchange within 30 days of receiving your order. Please review our Return Policy for detailed instructions.

6. How can I track my order?

- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery. If you have any issues with tracking your order, please contact our customer support team.

7. Are there any promotions or discounts available?

- We frequently offer promotions and discounts. Stay updated on our latest offers by subscribing to our newsletter or following us on social media. You can also check our website for any ongoing promotions or sales.

8. How do I care for Tiniboo products?

- We provide care instructions for each product on our website. Generally, we recommend following the washing instructions on the garment's care label. Additionally, washing in cold water and using gentle detergent is often recommended to maintain the quality of our products.

9. Do you have a size guide available?

- Yes, we have a size guide available on our website to help you find the right fit for your baby. Please refer to the size guide for each product as sizing may vary slightly.

We hope this Help and FAQ section provides you with the necessary information. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.